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FAQ
Frequently Asked Questions
About the NOVORA Ritual Roller
What is the NOVORA Ritual Roller?
The NOVORA Ritual Roller is a luxury cold-pressed castor oil body tool designed for daily abdominal massage rituals. It combines a precision-crafted stainless steel roller with premium cold-pressed castor oil for a comfort-focused, grounding self-care routine.
What is castor oil used for in this context?
Cold-pressed castor oil (Ricinus Communis Seed Oil) has been used in traditional body care practices for generations. In the context of the NOVORA ritual, it is used topically as a nourishing massage oil applied to the abdominal area. It is deeply conditioning and leaves skin feeling soft and supple.
Does it really work for bloating?
The NOVORA Ritual Roller is a wellness and self-care tool — it is not a medical device and makes no medical claims. Many of our customers incorporate it into their evening comfort routine and find the combination of gentle abdominal massage and warm castor oil to be a soothing part of their day. Results will vary between individuals.
How often should I use it?
Most customers use their Ritual Roller nightly as part of an evening routine. It is suitable for daily use. We recommend 3–5 minutes of gentle abdominal massage per session.
Is it safe for sensitive skin?
The formula contains pure cold-pressed castor oil with no added fragrances, parabens, or synthetic ingredients. It is generally well-tolerated by most skin types. If you have a known allergy to castor oil or Ricinus Communis, please consult a healthcare professional before use. Discontinue use if irritation occurs.
Which size should I choose?
The 50ml is perfect for trying the ritual for the first time — it provides approximately 30–40 nights of use. The 100ml is our most popular size for committed ritual-keepers. The 150ml is ideal for those who want maximum supply or want to avoid reordering frequently.
Orders & Shipping
How long does shipping take?
Orders are dispatched within 1–3 business days and typically arrive within 13–17 business days in the UK. See our full Shipping & Delivery page for international timeframes.
Do you offer free shipping?
Yes — all orders over £60 qualify for complimentary shipping.
Can I track my order?
Yes. You'll receive a tracking email once your order ships. You can also visit our Track My Order page.
Returns & Guarantee
What is your returns policy?
We offer a 30-day comfort guarantee. If you're not satisfied within 30 days of receiving your order, email us at hello@novora.co.uk and we'll issue a full refund. No return shipping required. See our full Returns & Guarantee page.
Still have questions?
Email us at hello@novora.co.uk — we're real humans and we respond within 1–2 business days.